function MM_openBrWindow(theURL,winName,features) { //v2.0 window.open(theURL,winName,features); }
Careers  Contact

Real world examples are often the best way to understand how approaches and methodologies come together to create value for an organization.

Below you'll find selected case studies of previous engagements.

A Non-Prime Wholesale Mortgage Lender Integrates Third Party Web Services into its Legacy Systems

SOLUTION: IT Solutions, Mortgage Technology

INDUSTRY: Mortgage Lending

As volume grew dramatically, the client saw a need to streamline processes to increase productivity and decrease data errors.

read more

A Pharmaceutical Company Builds a Foundation for Knowledge Management

SOLUTION: Business Process Engineering

INDUSTRY: Pharmaceutical

The client, one of the world's largest research-based pharmaceutical companies, recognized the need for a more comprehensive knowledge management infrastructure.

read more

A Pharmaceutical Company Enables Comprehensive Enterprise Search

SOLUTION: IT Solutions, Business Process Engineering

INDUSTRY: Pharmaceutical

The client has many separate sources of internal and external information, but had no search and retrieval solution capable of pulling the sources together.

read more

The Development of MOAI—A Wholesale Mortgage Lender Leverages the Internet for Customer Satisfaction and Cost Reduction

SOLUTION: Mortgage Technology, Business Process Engineering

INDUSTRY: Mortgage Lending

The client, one of the country's largest wholesale mortgage lenders, recognized early that leveraging the internet could drive customer satisfaction up and drive cost down.

read more

A Pharmaceutical Company Advances User Experience to Improve Adoption of Internal Resources

SOLUTION: IT Solutions, Business Process Engineering

INDUSTRY: Pharmaceutical

The client, one of the world’s largest R&D-based pharmaceutical companies, realized a need to improve the employee experience associated with their core intranet information environment.

read more

A Wholesale Mortgage Lender Sustains Growth Through Improved Integration of Automated Underwriting

SOLUTION: IT Solutions, Mortgage Technology

INDUSTRY: Mortgage Lending

The client, one of the country's fastest growing wholesale mortgage lenders, was experiencing unacceptable turn-times for loan approval due to a workflow bottleneck at it's automated underwriting system (AUS).

read more

A Pharmaceutical Company Creates Improved Channels and Structures for Collaborative Knowledge Sharing

SOLUTION: IT Solutions, Business Process Engineering

INDUSTRY: Pharmaceutical

The client discovered that it was extremely difficult for employees to share information, resources or expertise outside of their own “silo”.

read more

A Wholesale Mortgage Lender Unleashes the Power of ABC

SOLUTION: Business Analytics

INDUSTRY: Mortgage Lending

As volume and margin narrowed in the market, the client was determined to reinvigorate their focus on strategy and operational efficiency.

read more

A Publisher Automates its Sales Tracking System

SOLUTION: IT Solutions

INDUSTRY: Publishing

For many of its information delivery products, the client used separate systems for collecting order information, accounting, and tracking royalties owed to information suppliers.

read more

A Non-Prime Wholesale Mortgage Lender Migrates to a Service-Oriented Architecture

SOLUTION: IT Solutions

INDUSTRY: Mortgage Lending

The client, a non-prime wholesale mortgage lender, identified the low rate of pre-qualifications converting to closed loans as a target for improving their overall loan volume.

read more

A Publishing Company Deploys an Integrated, On-line Promotion and Sales Application

SOLUTION: IT Solutions

INDUSTRY: Publishing

The client, one of the country's largest providers of online reference material, used their customer service system to manage requests for promotional products.

read more

A Wholesale Mortgage Lender Builds a Comprehensive View of the Customer

SOLUTION: Business Analytics

INDUSTRY: Mortgage Technology

At the outset of a systems reengineering effort, the client understood that large-scale process transformation must include a deep focus on the customer.

read more

A Pharmaceutical Company Establishes a Program Office

SOLUTION: Business Process Engineering

INDUSTRY: Pharmaceutical

A key department within one of the world's largest research-based pharmaceutical companies identified a number of initiatives for completion over a three-year time span.

read more

A Wholesale Mortgage Lender Increases Revenue from the Secondary Market

SOLUTION: Mortgage Technology

INDUSTRY: Mortgage Lending

As volume grew, the client recognized that legacy processes for pooling loans for sale into the secondary market were leaving substantial revenue on the table.

read more

Einfo@westpole.com

Home

Careers

Contact

Site Map